Privacy Policy

Alterra is committed to protecting your privacy. This privacy policy is intended to describe how your personal information is processed and used. Please note that by visiting and using Alterrapest.com, you are accepting the practices described in this privacy policy below.

What information is Alterra gathering about me?

Only when you schedule an appointment, ask an expert a question online, or refer a friend on Alterrapest.com, does Alterra ask for your name, address, phone number, email address and other personal information necessary to fulfill your request.

How is my information being used?

Information collected on Alterrapest.com may only be used in the following ways:

  • Schedule appointments
  • Respond to your customer service inquiries
  • Refer a friend to Alterra

How does Alterra protect my personal data?

Alterra uses reasonable precautions to keep the information disclosed secure. Alterra has implemented security policies, rules and technical measures to protect your personal data from unauthorized access, improper use or disclosure or unauthorized modification. Alterra also advises all associates about their responsibility to protect customer data, and Alterra provides associates with appropriate guidelines for adhering to our company’s business ethics standards and confidentiality policies. If for any reason you have a concern regarding the possible misuse of personal data by Alterra, please contact your local Alterra branch manager to assist you.

Will Alterra disclose my information collected to Third Parties?

Alterra will not disclose your information to any third party vendors. Alterra maintains a strict “No Spam” policy that means Alterra does not intend to sell, rent or otherwise give your e-mail address to any third party. In fact, Alterra will only disclose your personal information if required by law. Alterra uses reasonable precautions to keep the information disclosed to us on this website secure.

What if there are policy changes to this website?

Alterra reserves the right to change, modify or amend this policy at any time. Any changes to this privacy policy will be posted on this page so that you are always aware of the information that Alterra collects, how Alterra uses it and under what circumstances Alterra might disclose it if required by the law.


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"I just want to say that William, the Service Pro did a fantastic job. Not only did he go above and beyond what I was used to with my previous pest control company, he traced the location of the outdoor ants and even killed the wasp's nest outside very quickly/professionally. I would like to use him or Service Pros like him in the future. William spent a long time and was very thorough and detail oriented when performing the services. Alterra is well worth it."
-Rebecca J., Washington D.C.