What information is Alterra gathering about me?
Only when you schedule an appointment, ask an expert a question online, or refer a friend on Alterrapest.com, does Alterra ask for your name, address, phone number, email address and other personal information necessary to fulfill your request.
How is my information being used?
Information collected on Alterrapest.com may only be used in the following ways:
- Schedule appointments
- Respond to your customer service inquiries
- Refer a friend to Alterra
How does Alterra protect my personal data?
Alterra uses reasonable precautions to keep the information disclosed secure. Alterra has implemented security policies, rules and technical measures to protect your personal data from unauthorized access, improper use or disclosure or unauthorized modification. Alterra also advises all associates about their responsibility to protect customer data, and Alterra provides associates with appropriate guidelines for adhering to our company’s business ethics standards and confidentiality policies. If for any reason you have a concern regarding the possible misuse of personal data by Alterra, please contact your local Alterra branch manager to assist you.
Will Alterra disclose my information collected to Third Parties?
Alterra will not disclose your information to any third party vendors. Alterra maintains a strict “No Spam” policy that means Alterra does not intend to sell, rent or otherwise give your e-mail address to any third party. In fact, Alterra will only disclose your personal information if required by law. Alterra uses reasonable precautions to keep the information disclosed to us on this website secure.
What if there are policy changes to this website?
"Brian was friendly and professional. He explained why he was here, and asked if there was anything that required his attention. He told me what he was going to do, did it and then returned to tell me what he did. He was very thorough. When I said I was looking for the Alterra phone number to report ants in the kitchen, he immediately went to his truck and gave me a fridge magnet so that I would have the phone number ready just in case! He did a great job!
-Quincy Z., Livermore, CA